π Return to Sendon.com Usage Guidelines
This is an option that allows you to disassemble multiple EC shipping boxes that have arrived at the Sendon.com warehouse, and pack them into a single box for shipping.
Rather than shipping each shipping box separately, you can save on shipping costs by shipping them all in one box.
β»There is an optional fee for using a service that combines products into one.
In order to use the consolidation service, you need to make a "consolidation packing request" on your My Page before requesting shipment. The weight limit is 30.0kg when packed in a single box. please contact us.
Please note that we cannot accept consolidation requests that exceed 30.0 kg.
β»Some shipping companies may apply a dimensional weight. Please note that even if the actual weight is 30 kg or less, we will not be able to handle parcels that exceed 30 kg by dimensional weight.
(For an explanation of dimensional weight, please refer to this page.)
β Tap "Combine Request" on My Page.
Please make sure that all the packages you want to request for consolidation have arrived before you tap the 'Combine Request'.
Please make sure that all your baggage is in order, as we cannot make any changes, such as adding baggage, after your request.
Additionally, please note that some shipping methods may not be available, If size and weight exceed the limit after packaging, you may not be able to select some shipping methods.
If you have already decided on a shipping method, we will handle it individually to meet your requirements, so please contact us via email ([email protected]) or chat.
β»There are some consolidation methods that cannot be entered in the system. Please refer here.
β‘Tap 'Combine Request'
We will send you an email as soon as we have completed the packing process.